Houston, TX, U.S.A., 9/8/00: U.S Bellows, Inc., the expansion joint division of Piping Technology & Products, Inc. is now offering a new web-based 24x7 instant response service in order to fulfill requirements in emergency/ quick-turn situations.

The web-based 24x7 Quick-turn/ Emergency service is an invaluable and unique addition to the company’s variety of services. The quick turn/ emergency form found at http://www.usbellows.com/emergency.html is easy to read and simple to complete. Upon submission of name, email address, telephone number, fax number and brief and detailed problem description, the U.S. Bellows’ "on-call" engineering team is immediately notified via electronic pager and e-mail. U.S. Bellows’ engineer contacts the customer within 30 minutes to obtain further information and to provide a problem assessment. Once an action plan has been formulated, the U.S. Bellows’ engineer does the necessary design work and then assembles an emergency manufacturing team to build the product. This process, from notification to shipment, can be done by U.S. Bellows in less than 24 hours.

Since the creation of the new online 24x7 quick turn/ emergency form, there have been a number of customer success stories. Customers have a strong appreciation for the ability of U.S. Bellows to provide immediate attention and service to emergency matters. The web-based 24 x 7 Quick-turn/Emergency service is one of the innovative technology-based services provided by U.S. Bellows.