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| 24 x 7 Emergency Services |
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| PT&P is available on a 24x7 basis to fulfill any emergency or quick-turn requirements. With a large inventory of stock components for pipe supports and expansion joints, PT&P can quickly assemble and ship products for any situation. |
| For a quick response, please complete the emergency service request form at www.pipingtech.com/emergency. PT&P's Field Service Team GUARANTEES a response to your request within 30 minutes. |
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| Emergency Calls -- PT&P Solutions |
| Case #1 |
| An Alaskan petroleum firm called upon the PT&P Field Service Team on a Friday evening to aid them in an immediate replacement of a defective 48" dia. expansion joint. The expansion joint was damaged during the plant startup when a G417 pump suddenly failed. A replacement expansion joint was designed, manufactured, and shipped the next day. It was installed at the customer's location within 2 days of receiving the call. |
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Friday, 5:30pm: PT&P received an emergency call regarding a deformed 48" expansion joint |
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Saturday: The replacement expansion joint is manufactured and ready for shipment. |
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Sunday: The new expansion joint is installed on-site. |
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| Case #2 |
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On a Friday evening, PT&P's Field Service Team received an emergency call from a company located in Jamaica. They requested for PT&P to inspect failing pipe supports near their steam turbine.
A PT&P field service representative arrived the next day to survey and inspect the system. PT&P supplied and delivered two variable spring assemblies to Jamaica on the following Monday. |
Rusted G-can found on-site during inspection |
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